Unsure where the leak is

Problem : The slush machine drips regularly and you are unsure where from, solution below

Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.

Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.


This article is designed to take you through finding from where your machine is leaking. It will ask you to check different parts of the machine in order to narrow down where the problem is. If you would prefer to watch a video with the same information it can be found here!

Step 1

If the drip tray(s) keep refilling frequently then you have a leak, please follow the steps in our 'Into the drip trays' article on the right. This will get you check the fitting on the tank and tank seal.

Step 2

Check and Lubricate tap seal.

For information on how to do this please see our 'Leaking from the tap' article on the right. This will show you the correct way to clean and lubricate the part.

Step 3

Check for damage and re-seat all tanks and seals.

For information on how to do this please see our 'At the back of the machine or from underneath' article. This guide will get you to check the seals not covered by the other articles.

Did this resolve your issues?


Need further assistance?

If you are still having trouble then why not let us know who you, what you have tried and what seems to be the problem?We will contact you as soon as possible.

If your issue is still not resolved, text 'Help' to 075 2063 3584