Why is my Regular Machine Leaking Underneath

Problem : The slush machine drips regularly from the back, this liquid is usually quite thick and can look like oil, solution below

Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.

Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.


If your machine is leaking from underneath there is a strong chance that the seals inside the tanks are leaking. This means slush gets into the machine and leaks out of the bottom. If this is case please follow the steps below for each tank:

Step 1

Remove Old Seals

To remove old shaft shaft seals you will need to empty all the liquid from the machine and remove the Tank Bowl, Auger / Spiral and Watertight Shaft Seal Silicone from the machine. You will then be able to remove Shaft Support.
Once this is done clean and examine the seals for damage or wear. If you require replacement seals they can be ordered from the Spares Section of this website.

Step 2

Inspect Shafts

At this stage we advise inspecting your Drive Shaft for signs of wear. Wear can be caused by lack of lubrication over a long period of time causing the metal on the shafts to wear away and simply replacing the seals does not work, replacement Drive Shaft may be necessary. Please ensure you inspect your shafts before fitting new seals.

Examine closely where indicated, the Drive Shaft should be the same thickness for its full length. If the shaft is not the same thickness and is ridged as shown in the picture (use your finger to feel the ridge) it will need replacing.

Step 3

Fit Seals and Lubricate

Apply a small amount of Lubricant around the new shaft seal and insert into the machine. When fully inserted the orange seals will not be visible.

Apply Lubricant where indicated and reassemble the machine.

Did this resolve your issues?


Need further assistance?

If you are still having trouble then why not let us know who you, what you have tried and what seems to be the problem?We will contact you as soon as possible.

If your issue is still not resolved, text 'Help' to 075 2063 3584