Leaking from the tap

Problem : The slush machine drips regularly from the slush dispenser/tap assembly, solution below

Warning Sign

Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.

Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.

  

Step 1

This solution is for a Regular Slush Machine. Wrong machine ? Click here for the Compact machine solution

Step 2

Please apply lubricant to the point indicated in the picture where the tap clips into the tank. The tap will need to be operated a number of times for the lubricant to take effect.

Please ensure you lubricate once every 3-4 weeks to ensure trouble free operation.

Watch a Video on how to solve this

Step 3

If the above solution did not work you may find the tap seal is damaged. Remove the tap assembly and inspect for damaged, you may find a small tear in the rim which will cause a leak. This would mean the seal would need to be replaced.

If there is no damage to the seal ensure that the wide flat surface of the seal is well lubricated before the tap is replaced.

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    Further Information

    Common Solutions

    Leaky Machine?

    Most leaks can be fixed by a good cleaning. Make sure you are removing any dirt or grime that may have built up or your seals as this is most likely what is causing the problem. Any marks or stains that cannot be removed may indicate that the seal needs to be replaced. Remember to lubricate the seals before they are replaced, failing to do so will cause the machine to leak.

    Not Freezing?

    One of the most common causes of the machine not freezing is a blocked air filter. The air filter can be found on the side of the machine opposite from the switches. By removing the panel you will find a foam filter, which should be cleaned in hot soapy water, and behind that a metal grill; which should be cleaned with a vacuum cleaner, taking care not bend the metal fins.

    Clicking or knocking noise?

    This can be a common noise, especially with new machines. The motors in the back of each barrel swing whilst the machine is cooling down. This can sometimes produce a clicking or knocking noise. There is no cause for concern as the noise will fade over a couple of weeks as the machine beds-in. However should the noise continue or worsen it may indicate a problem in the machine. Take a look at our noise section to find out more.

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