Leaking from the tap

Problem : The slush machine leaks regularly from the tap/dispenser assembly, solution below

Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.

Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.

  

Step 1

Remove Tap Assembly by, first, removing the pin and handle.

Step 2

Then push the spring down and extract the spring, spigot and double lip piston from the tap outlet.

Step 3

Once the components have been removed from the machine they can be inspected for damage/wear and tear, you may find that the double lip piston (Red or White) has a small tear in it on the edge. If this is the case then you need to order a replacement. If it is in good condition simply lubricate, please follow instructions below. (Please note the colour of your part may be different)

Step 4

Lubricate double lip piston by applying the approved Lubricant liberally to the part as shown. Ensure the lubricant is applied all around the outside of the double lip piston.

Step 5

Re-assembly is the reverse of disassembly, follow step 1 and 2 in reverse.

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    Further Information

    Common Solutions

    Leaky Machine?

    Most leaks can be fixed by a good cleaning. Make sure you are removing any dirt or grime that may have built up or your seals as this is most likely what is causing the problem. Any marks or stains that cannot be removed may indicate that the seal needs to be replaced. Remember to lubricate the seals before they are replaced, failing to do so will cause the machine to leak.

    Not Freezing?

    One of the most common causes of the machine not freezing is a blocked air filter. The air filter can be found on the side of the machine opposite from the switches. By removing the panel you will find a foam filter, which should be cleaned in hot soapy water, and behind that a metal grill; which should be cleaned with a vacuum cleaner, taking care not bend the metal fins.

    Clicking or knocking noise?

    This can be a common noise, especially with new machines. The motors in the back of each barrel swing whilst the machine is cooling down. This can sometimes produce a clicking or knocking noise. There is no cause for concern as the noise will fade over a couple of weeks as the machine beds-in. However should the noise continue or worsen it may indicate a problem in the machine. Take a look at our noise section to find out more.

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