Machine stopped turning then froze solid

Problem : The slush machine has stopped turning then frozen solid, solution below

Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.

Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.


Step 1

Allow the affected side to defrost.

Step 2

If the side no longer turns it is likely that the motor will need to be replaced. For more information on how to do this please contact Snowshock Services.

Step 3

Once the motor is replaced it is a good idea to monitor the machine. If you notice the machine beginning to over freeze stop the rotation and take a look at our 'Over Freezing' articles on how to resolve the issue with your machine.

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If your issue is still not resolved, text 'Help' to 075 2063 3584